non-profit licenses and Admin login

I have this exact same situation. After 2 days of getting confused/unhelp answers from support (among other things I was told I would have to talk to Tech Soup, which does run other nonprofit discount programs for Adobe, but not this one), or I would get sales reps offer to convert my account over to a team account, and then quote a price that's like 12x higher. Eventually today I finally had a rep tell me that each person in the organization that needs a license under this program has to apply and pay separately, which makes deployment a pain even for a fairly small organization. 

Which also means that in a year, each person is going to have to correctly complete the nonprofit verification for renewal on time or their account will automatically start getting billed at whatever the standard commercial monthly rate is. And if one of those individually licensed staff members leaves the organization, better make sure you cancel the plan before they go.

Add to this: many nonprofits also qualify for a sales tax exemption. So we'll also have to also apply for that separately for each user.

It's nice to be offered such a significant discount on the licensing, but the overhead on applying and paying for each license separately has me wondering if it is actually worth the trouble. It also seems like a lot of extra adminstrative headache for Adobe, so I don't really understand why they set it up this way.

And I really don't understand why this page: https://www.adobe.com/nonprofits/acrobat.html makes it sound like you are applying on behalf of the organization if the program is only set up to provide individual licenses to individual staff members.

Hi @1DB!,

Thank you for reaching out.

I can confirm that there is an active Individual Acrobat Pro plan associated with the Adobe ID you used to post your query. Please note that the Adobe Admin Console is exclusively available to Enterprise and Teams customers for license management. Unfortunately, this feature is not accessible to Individual plan customers.

If you have any other active subscriptions linked to a different Adobe ID, please share the details with me via private message.

This guide provides instructions on how to send a private message to community members.

If you have further questions or need additional assistance, feel free to let me know.