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When trying to launch the Creative Cloud Packager on my iMac, i'm running into the "Oops something has gone wrong, please try again" message. I'm trying to create a deployment and retrying is not allowing me to do so.
Any hints at where to look for a log to explain what is actually happening with this?
Go into the ~/Library/Application Support/Adobe/OOBE folder, and delete opm.db. Relaunch the CCPLauncher. You'll have to log in again.
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Team Installer http://forums.adobe.com/thread/1363686?tstart=0 may help
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Go into the ~/Library/Application Support/Adobe/OOBE folder, and delete opm.db. Relaunch the CCPLauncher. You'll have to log in again.
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Deleting ~/Library/Application Support/Adobe/OOBE/opm.db worked for me.
Thank you coreygeorge!
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+1 for deleting ~/Library/Application Support/Adobe/OOBE/opm.db
Thanks coreygeorge
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hi, sorry to sound like a numpty but what is the full link?
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Thanks coreygeorge! It worked!
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hi, sorry to sound like a numpty but what is the full link?
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Hi eclzi,
Do you mean the full path to the opm.db?
/Users/[username]/Library/Application Support/Adobe/OOBE/opm.db
Christine
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Create an additional admin account on your windows system, and try it from there.
Rich Valentine
[email removed]
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I don't have a .db file I have a .conf
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In windows 7 professional : the link is
C:\Users\Username\AppData\Local\Adobe\OOBE
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This worked for me, also in Windows 10
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This has not worked for me with latest packager and El Capitan. It lets me log in again but then says Oops something has gone wrong, please try again.
I will keep looking for a solution and post hers if I do.
I think the mac auto shutdown while a package build was taking place and I need to find where all these temp files are and delete them.
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In the Creative Cloud Packager please go to the drop down menu in the top right hand corner and choose Preferences>Click Here to purge cache.
This will remove any damaged cached files and you can do a clean download.
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FYI: I ran into the same issue. Turns out my date and time were off. Once I got that corrected the issue went away