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Photoshop CC 2015 license problem?

Participant ,
Nov 03, 2015 Nov 03, 2015

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So my PS CC 2015 is running as an Enterprise program. Typekit doesn't work with it kind of. The licensing is messed up and causing photoshop to act if it were a enterprise copy. Even though I have the Student complete package. every other program works fine with TypeKit. Photoshop works on a different computer as we tried with a specialist from adobe. So Its a licensing issue on my computer. how do i fix this?

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correct answers 1 Correct answer

Adobe Employee , Nov 03, 2015 Nov 03, 2015

Moving to correct forum : Enterprise

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Adobe Employee ,
Nov 03, 2015 Nov 03, 2015

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Moving to correct forum : Enterprise

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Adobe Employee ,
Nov 03, 2015 Nov 03, 2015

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Hi  gg_designs,

Hard to say exactly what's causing this. Happy to look into it for you. Would you drop us a line at: support@typekit.com with your account details?

Cheers,

Benjamin

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Participant ,
Nov 03, 2015 Nov 03, 2015

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Hello Ben,

I have email you guys. But I have already done that before. Thats how I found out it was a licensing issue. But I havent heard back from anyone with answers after I did the Live conference call and Adobe connect. Thats how we figured out what caused the problem. But I still dont know how to reset my license or if there is another fix for it.

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Participant ,
Nov 19, 2015 Nov 19, 2015

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Bump. I still havnt fixed this issue.

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