Skip to main content
D
defaultsvllz8gwudmg
Participant
September 8, 2021
질문

Photoshop is in trial mode. I have an Adobe package from my school

  • September 8, 2021
  • 2 답변들
  • 132 조회

I bought the adobe package for my school but i already had creative cloud installed from my former studies. 

Now i logged in with my new account but it says i still need to pay to use photoshop, indesign and other apps. 

How can i fix this without paying for yet another package?

이 주제는 답변이 닫혔습니다.

2 답변

T
Test Screen Name
Legend
September 8, 2021

Do you still have an active Creative Cloud subscription? If so, just sign in and use it. You can't use the apps from two different accounts at the same time.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 8, 2021

    Did you correctly sign out of your previous subscription?

     

    Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
    -and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
    -and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

      약관 및 조건Accessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices