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Photoshop Licence issues

New Here ,
Nov 30, 2022 Nov 30, 2022

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My Photoshop licence been renewed by my company yet it still says "Trial Expied" in Creative Cloud. Reloging does not help.

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correct answers 1 Correct answer

Community Expert , Nov 30, 2022 Nov 30, 2022

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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start with @Ged_Traynor's link.

 

only those all fail, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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Does https://account.adobe.com/plans show that you have a plan?

ABAMBO | Hard- and Software Engineer | Photographer

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