Products and Licenses Purchased not showing in Admin Console

[ilanae75222717]

We purchased additional licenses and products under our VIP contract but it has been 4 days and it is still not showing in our Admin Console to allocated to users. What is the problem?

[kglad · Accepted solution]

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html