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Hello
I manage PCs rooms in Unversity.
I exprienced several PCs have the same symptom.But not all PCs have the symptm. We uses them under Windows domain environment.
While 1st OS id logins the OS as a domain user, then the 213 error occurs. After signing out OS,2nd sign in OS , there was no error. This symptom can be repliecated at the specific PCs.
From the upper situation, the symprom doesnot seems to depend on Adobe CC application revesion. So I uninstalled all Acrobat CC aplication . And more used cleaner tool for compleating delete. For a 1 month, there have no error, but the same symprom started to occur again.
So I removed the following data.I but still the same symptom occur. How can I resolve the problem?
I scaned file system using sfc /scannow. but still the same symptom.
You can file a support ticket through your Admin console for 1:1 support from Adobe directly. They can look at your specific setup to see what is causing the error.
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Hi @洋平5C13 please check the documentation listed here:
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Thank you Kevin. I tried the documentation. But still the same symptom occured.
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You can file a support ticket through your Admin console for 1:1 support from Adobe directly. They can look at your specific setup to see what is causing the error.
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Hi Kevin,
Ok thank you !