• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Re: send me the serial number for adobe illustrator

New Here ,
Dec 04, 2024 Dec 04, 2024

Copy link to clipboard

Copied

To those thinking a serial number is not needed:

I log in to Creative Cloud with my University details.

The University has Creative Cloud for all students and staff.

Here's the screenshot I get, requesting a serial number. There are times when Serial numbers ARE asked for.

Replies to questions ought to be helpful, informed and correct, not from the perspective of those with a limited history (eg: 'We've not had CD installations since 2xxx, therefore we don't acknowledge them as existing')

Views

89

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 04, 2024 Dec 04, 2024

Hi there, 

 

As per the screenshot, you are being asked to enter the serial number to activate your Adobe app. You are trying to install the Adobe Creative Cloud 2014 version, which is no longer available or supported by Adobe. 
Your school's subscription gives you access to the latest Creative Cloud apps; please contact the Admin to get the latest versions. For information on how to contact the Admin, please see https://adobe.ly/3CXHRPv;

 

Hope this helps.

 

Thanks, 

^BS

Votes

Translate

Translate
Adobe Employee ,
Dec 04, 2024 Dec 04, 2024

Copy link to clipboard

Copied

Hi there, 

 

As per the screenshot, you are being asked to enter the serial number to activate your Adobe app. You are trying to install the Adobe Creative Cloud 2014 version, which is no longer available or supported by Adobe. 
Your school's subscription gives you access to the latest Creative Cloud apps; please contact the Admin to get the latest versions. For information on how to contact the Admin, please see https://adobe.ly/3CXHRPv;

 

Hope this helps.

 

Thanks, 

^BS

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 04, 2024 Dec 04, 2024

Copy link to clipboard

Copied

LATEST

ie, your admin shouldn't be using adobe's application manager.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines