Can Remote Update Manager (RUM) be executed as local system account and connect to on premise AUSST?
I have set up AUSST on a server, Domain users are abled to connect and update adobe products from the server. I want to be able to use sccm to trigger the updates, but SCCM client runs as the local system account. When I need the local system account to have access to network resources we add Authenticated users to the Appropriate ACL and things work.
I have tried adding the accounts below to IIS as well as the folder structure and share starting with Read, modify and full rights.
- Authenticated Users
- Everyone
- Domain computers
- Domain users
- As well as the specific AD computer account I am testing on.
07/24/20 15:56:40:403 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ##################################################
07/24/20 15:56:40:403 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ##################################################
07/24/20 15:56:40:403 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | Launching the RemoteUpdateManager...
07/24/20 15:56:40:403 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | RemoteUpdateManager version is : 2.4.0.2
07/24/20 15:56:40:405 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | **************************************************
07/24/20 15:56:40:405 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | Initializing AcrobatUpdateHelper...
07/24/20 15:56:40:406 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | **************************************************
07/24/20 15:56:40:407 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | Starting ARM CheckForUpdate...
07/24/20 15:56:43:582 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | No updates available for [AdobeARM]
07/24/20 15:56:43:872 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ARM CheckForUpdates failed for [Reader]. ARM Exit Code = [140300]
07/24/20 15:56:43:873 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | **************************************************
07/24/20 15:56:43:874 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | **************************************************
07/24/20 15:56:43:874 | [ERROR] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | Failed to unload HDPIM library ...
07/24/20 15:56:43:875 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ##################################################
07/24/20 15:56:43:875 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | Ending the RemoteUpdateManager Return Code (1)
07/24/20 15:56:43:875 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ##################################################
07/24/20 15:56:43:875 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 | ##################################################
07/24/20 15:56:43:875 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 21744 |
[2020-07-24 15:56:40:0510] Adobe ARM 1.824.38.2551 logging started.
[2020-07-24 15:56:40:0510] Command Line: /RUM /IsUpdateAvailable /ProxyUserName:"" /ProxyPassword:"" /PRODUCT:AdobeARM
[2020-07-24 15:56:43:0299] Failed to get Value for StringID: IDS_ACTION_CONNECTING
[2020-07-24 15:56:43:0321] BITS AddFileSet failed with error:
[2020-07-24 15:56:43:0321] Error Code: -2147024629
[2020-07-24 15:56:43:0321] downLoadFileSet() failed
[2020-07-24 15:56:43:0321] Error Code: -2147024629
[2020-07-24 15:56:43:0321] Failed to get Value for StringID: IDS_TITLE_CHECKING
[2020-07-24 15:56:43:0337] BB download failed: http://PRODADOBEUPD.PUTNAMINV.com:80/updates/Acrobat/arm-manifests/win/ArmManifest3.msi
[2020-07-24 15:56:43:0554] Adobe ARM 1.824.38.2551 logging finished.
[2020-07-24 15:56:43:0765] Adobe ARM 1.824.38.2551 logging started.
[2020-07-24 15:56:43:0765] Command Line: /RUM /IsUpdateAvailable /ProxyUserName:"" /ProxyPassword:"" /PRODUCT:Reader /VERSION:19.0
[2020-07-24 15:56:43:0790] ProductCode: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}
[2020-07-24 15:56:43:0790] ProductName: Adobe Acrobat Reader DC
[2020-07-24 15:56:43:0790] ProductVersion: 19.021.20058
[2020-07-24 15:56:43:0790] ProductUACPatching: enabled
[2020-07-24 15:56:43:0826] Failed to get Value for StringID: IDS_ACTION_CONNECTING
[2020-07-24 15:56:43:0826] BITS AddFileSet failed with error:
[2020-07-24 15:56:43:0826] Error Code: -2147024629
[2020-07-24 15:56:43:0826] downLoadFileSet() failed
[2020-07-24 15:56:43:0826] Error Code: -2147024629
[2020-07-24 15:56:43:0826] Download manifest Job is not in Transferred state
[2020-07-24 15:56:43:0826] Error Code: 14007
[2020-07-24 15:56:43:0826] ** Setting Error Condition:
[2020-07-24 15:56:43:0826] Error Code: 140300
[2020-07-24 15:56:43:0826] Failed to get Value for StringID: IDS_TITLE_NOT_UPDATED
[2020-07-24 15:56:43:0826] Failed to get Value for StringID: IDS_ERROR_DOWNLOAD_DESCRIPTION
[2020-07-24 15:56:43:0826] Failed to get Value for StringID: IDS_ERROR_DIALOG_DETAIL
[2020-07-24 15:56:43:0826] Failed to get Value for StringID: IDS_TITLE_CHECKING
[2020-07-24 15:56:43:0836] BB download failed: http://PRODADOBEUPD.PUTNAMINV.com:80/updates/Acrobat/arm-manifests/win/ReaderDCManifest3.msi
[2020-07-24 15:56:43:0844] Adobe ARM 1.824.38.2551 logging finished.
Is it possible to run RemoteUpdateManager.exe as the local system account, or execute it as someone other than a domain user.
Kindly Mark,
1 Correct answer
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