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wardefiant1
Participant
March 16, 2020
Question

SCCM 3rd Party Catalog SCUP Metadata only

  • March 16, 2020
  • 1 reply
  • 5455 views

Hello,

We have been using SCCM to update our Adobe products via SCUP for years.  For the past two months however we are only seeing the metadata only entries listed. 

We have checked the community and found many people have solved this problem by unblocking the certificates.  We have already done this with no success fixing our issue. 

We see the certificates with cabs and msp are valid when they are downloaded.

We have removed the catalogs and readded them and with the same result. 

When we look at the SMS_ISVUPDATES_SYNCAGENT.log we see the system syncing and listing updates but we also see

SyncUpdateCatalog: **** Warning: Catalog is old format, no content certificates are included and updates will not be deployable until certificates are trusted. ****

We have reblocked and unblocked the certifcates in the Administration > Certificates to attempt to fix with no success. 

https://community.adobe.com/t5/enterprise-teams/sccm-3rd-party-catalogs-for-sccm-1810/m-p/10337826?page=1

https://community.adobe.com/t5/enterprise-teams/is-there-a-quot-third-party-updates-quot-catalog-list-for-adobe-products-for-sccm-usage/td-p/10331497?page=1

https://community.adobe.com/t5/flash-player/flash-player-update-catalog-expired-certificate-can-t-use-it-anymore/td-p/10390784?page=2

 

We have run out of ideas of how to fix this issue. 

 

This topic has been closed for replies.

1 reply

W
wardefiant1Author
Participant
April 10, 2020

We have gotten back from Microsoft regarding this issue.

After they reviewed that catalogs that are currently avaiable.

Can we please get Adobe to review the catalogs currently being offered to determine how to bring them up to date for SCCM?

 

We are seeing this warning because the reader is a V1 catalog

So SCCM extract the catalog and check if there are multiple folders in there, Which Reader does not - So it shows that warning, 

If there is only a single file then it is the V1 catalog and V2 catalogs have either 1 or 2 sub-directories with additional metadata.

Suggestion: Contact the catalog provider to update the catalog.

___Dom___
Community Manager
___Dom___Community Manager
Community Manager
April 15, 2020

The links have been updated to use HTTPS on https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/sccm.html#available-catalogs

For the remaining issues, I am passing details to our engineering team to address them.

    W
    wardefiant1Author
    Participant
    April 27, 2020

    Hello,

    We have received notification that the ticket regarding this issue has been closed.

    • Case Title: SCCM 3rd Party Catalog SCUP Metadata only
    • Close Case Reason: Resolution Confirmed
    • Close Case Comments: Closing support case having requested the update from engineering.

    From checking the CAB links we can still see the old style catalogs being distributed. The issue still remains.  The case should remain open until the solution has been deployed and verified.

    Please provide update on status.

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