Skip to main content
Hani.sawiress
Inspiring
Nov 22, 2023 5:59 PM UTC
Answered

second PC licenes access thought my Entrprise.

I own an "all apps" licenes through my entrprise. but I can only access the application only on one pc while the other shows "Lisence has expired".

does our sysadmin can restrict access the liceses outside a specific IP .. does it have any restrictions of any kind?

Thank you in advance.

This topic is closed to new replies. Start a new post to keep the conversation going.
Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Nov 22, 2023 11:20 PM UTC

Hello @Hani.sawiress ,

This usually happens with Shared device licenses. Admins can restrict the licensing. However, you can use the application on two devices with the named user licensing.

Named user licensing 

 

If you go to https://account.adobe.com/plans, do you see any All Apps plan associated with your profile? You can also check with the System Admin what type of subscription you have.

5 replies

Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Nov 22, 2023 11:20 PM UTC

Hello @Hani.sawiress ,

This usually happens with Shared device licenses. Admins can restrict the licensing. However, you can use the application on two devices with the named user licensing.

Named user licensing 

 

If you go to https://account.adobe.com/plans, do you see any All Apps plan associated with your profile? You can also check with the System Admin what type of subscription you have.

Translate
Peru Bob
Community Expert
Community Expert
Nov 22, 2023 6:36 PM UTC

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Enterprise and Teams forum.

Translate
Hani.sawiress
Inspiring
Nov 22, 2023 7:35 PM UTC

could you please provide the forum post link?

Translate
Peru Bob
Community Expert
Community Expert
Nov 22, 2023 6:35 PM UTC

You need to contact your plan administrator.

Translate