I downloaded Creative Cloud and installed Substance Painter with it, but it only activated the 30 day trial. How do I stop the trial and start SP with the educational license?
Same problem here, but there's no solution posted.
Trying to contact Adobe says there's a rep that handles this but I wasn't able to find out how this applies to me and I assume that's for paying customers.
you're welcome. keep this thread updated with (hopefully) your progress.
Sooo....
I contacted my school's IT, and they said it was an individual account I had and referred me to a statewide foundation that enables getting the software with an education license. Problem was, I didn't get it through them, and it only had options that cost money. (But the abbreviation of the foundation matches the "plan administrator" name in that link - 'Foundation Abbreviation-Whole College Name' so I don't know where that leaves this account I'm on as "individual vs oragnization," vs the one I ended up using to get SP-see below)
I decided to check the older emails from the approval process from Identit-e. What do you know, turns out I didn't do it correctly. The approval email has a few bullet points as instructions but leaves out the first part in those bullet points, instead using a graphic link.
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Follow the steps below to redeem your Substance 3D Collection 12-month subscription and install the apps.
REDEEM NOW (GRAPHIC)
- Sign in with your Adobe ID.
- Click ‘Add payment method’ for auto-renewal or click ‘Remind me later’.
- Click ‘Get started’ to download the Substance 3D apps.
If you have questions about your product or the installation process, please contact Adobe Technical Support: www.adobe.com/support
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This made me think the bullet points that were 2-4 were actually 1-3 so, writing the graphic off as visual interest noise, I went through the process manually on the Adobe site. Using the linked graphic just now, it let me redeem the 12 month subscription. It also made me make a whole new account, where it didn't let me use my school email. Though, it didn't bring me to any "Add payment method" button like step two says. It let me go to the Creative Cloud site, and had the Substance suite open to download, to download an exe that installs Creative Cloud and Substance Painter(or I assume whichever first program is chosen) on the laptop. I can confirm it works now. Hopefully I won't have issues installing it on my pc instead of the laptop (links above, or somewhere, say it can be activated on two, but only currently used on one, so we'll see)
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