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trouble loading program

New Here ,
May 14, 2025 May 14, 2025

Was able to upload Adobe Photoshop Premium 2025, but was unalbe to open the editor

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correct answers 1 Correct answer

Adobe Employee , May 14, 2025 May 14, 2025

Hi @visual_Lightning9904,

 

Based on your query, it appears you're unable to launch Adobe Photoshop Premium 2025 after installation. Kindly confirm if this is the issue you require assistance with.

In the meantime, please try the following troubleshooting steps:

  1. Verify System Requirements
    Ensure your device meets the minimum system requirements for Photoshop Premium 2025. You can review them here:
    Photoshop System Requirements

  2. Restart Your Device
    If system requirements are met, try restar

...
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Adobe Employee ,
May 14, 2025 May 14, 2025
LATEST

Hi @visual_Lightning9904,

 

Based on your query, it appears you're unable to launch Adobe Photoshop Premium 2025 after installation. Kindly confirm if this is the issue you require assistance with.

In the meantime, please try the following troubleshooting steps:

  1. Verify System Requirements
    Ensure your device meets the minimum system requirements for Photoshop Premium 2025. You can review them here:
    Photoshop System Requirements

  2. Restart Your Device
    If system requirements are met, try restarting your computer and launching the application again.

  3. Reset Photoshop Preferences
    Hold down Ctrl + Alt + Shift (Windows) or Cmd + Option + Shift (macOS) immediately after launching Photoshop. You will be prompted to reset preferences.
    More info: Reset Preferences

  4. Run as Administrator
    Right-click on the Photoshop icon and select "Run as administrator" to ensure appropriate permissions.

  5. Check for Software Conflicts
    Antivirus software or outdated GPU drivers can interfere with the app. Try temporarily disabling antivirus software and update your GPU drivers.

  6. Reinstall the Application
    If the issue persists, consider uninstalling Photoshop using the Adobe Creative Cloud Cleaner Tool, restarting your machine, and reinstalling the application.
    Instructions here: Creative Cloud Cleaner Tool

Please let us know if these steps resolve the issue or if you need further assistance. We're here to help.

Regards,

^AN

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