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Unable to use apps, being asked to purchase them.

Jubilant_body5DDA
New Here ,
Aug 02, 2024 Aug 02, 2024

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What happened to my account? I've updated my apps but I'm being asked to purchase them. Did my subscription run out?

 

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correct answers 1 Correct answer

Kevin Stohlmeyer Community Expert
Community Expert , Aug 02, 2024 Aug 02, 2024

Try the steps outlined on this page:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you are an Enterprise customer, please check with you plan adminstrator.

 

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Kevin Stohlmeyer Community Expert
Community Expert ,
Aug 02, 2024 Aug 02, 2024

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Try the steps outlined on this page:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you are an Enterprise customer, please check with you plan adminstrator.

 

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Jubilant_body5DDA
New Here ,
Aug 02, 2024 Aug 02, 2024

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In Response To Kevin Stohlmeyer

Thank you!

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