Solved: Unable to use apps, being asked to purchase them. - Adobe Product Community - 14776672

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Jubilant_body5DDA

New Here ,

What happened to my account? I've updated my apps but I'm being asked to purchase them. Did my subscription run out?

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1 Correct answer

Kevin Stohlmeyer

Community Expert , Aug 02, 2024 Aug 02, 2024

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Correct answer by Kevin Stohlmeyer

Community Expert ,

Try the steps outlined on this page:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you are an Enterprise customer, please check with you plan adminstrator.

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Jubilant_body5DDA AUTHOR

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Thank you!

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