Uninstall everything

[HawaiiHippie]

Aloha all!

I run a small Mac lab at a small university. I've got 25 Device Licenses on an equal number of machines.

Currently, they're all running CC 2015. I want to upgrade to CC 2017. I used CCP to package an installer, but it installs 2017 concurrently with 2015. I want 2015 to go away. CCP offered the choice to package an uninstaller, but it specifically only uninstalls 2017.

All the searching I've done seems to indicate that I'm expected to sit at each machine, log into the CC App, and then select programs one-by-one to uninstall. Alternately, I can use the individual uninstaller programs, one-by-one. Seriously? I have to run a dozen individual uninstalls on each of 25 machines?

Tell me I'm missing something. Tell me there's a "delete Adobe" app. Please, please, please tell me I'm not going to spend a week of my life clicking icons and watching progress bars!

Mahalo,

Tom G

[kglad]

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

[prodic · Accepted solution]

Hi Tom,

You should be able to create uninstallers for CC2015 and run those prior to installing CC2017.

We have done so at my company although I didn't create the actual uninstallers, so I cannot give you any guidance on how to do that.

But I can confirm that it is possible and that it works.

[HawaiiHippie]

Not surprisingly, I made a mistake in how I approached this.

When you create an install package, included in that package is an uninstall app. However, that particular uninstall app is tailored to the install package you just made. In my case, it uninstalled only 2017 because the install package contained only 2017.

There's a separate option to create an uninstall package. By default, it uninstalls everything, but you can select options within it.