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Update profile but no administrator

New Here ,
Jul 11, 2024 Jul 11, 2024

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I want to update my profile but I retired and no longer have access to an administrator. What can I do to get help?

Thanks

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Manage account , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jul 11, 2024 Jul 11, 2024

@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

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Community Expert ,
Jul 11, 2024 Jul 11, 2024

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@Tracey7777 if your profile is attached to a business account/email and you are now retired, you will need to setup a new account and transfer assets/data.

https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

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