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User Management API - with Buisnes ID's Domain error

New Here ,
Feb 01, 2023 Feb 01, 2023

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Hi All

 

I am hoping someone can help I am trying to run the below uri to update a users details.

https://usermanagement.adobe.io/v2/usermanagement/action/{orgId}

 

I am getting the below response

errormessage : Changes to users are only allowed in claimed domains.
errorCode : error.domain.trust.nonexistent

 

We have a Buisness ID setup.

I have tried going into the admin console and going to the settings -> identity -> directory - selecting the buisness directory but there is no add domain option.

 

Is it not possible to update users through the usermangement api with a buisness id setup?

 

Many Thanks

James

TOPICS
Admin console , Business ID , Manage account , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2023 Feb 03, 2023

@jamest94516308 As per my knowledge, currently, it is not supported as the authentication account is Adobe ID which is managed by the end-user. You might have to configure SSO so that you can have more control over the user's account.

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Community Expert ,
Feb 01, 2023 Feb 01, 2023

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Adobe Employee ,
Feb 03, 2023 Feb 03, 2023

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@jamest94516308 As per my knowledge, currently, it is not supported as the authentication account is Adobe ID which is managed by the end-user. You might have to configure SSO so that you can have more control over the user's account.

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