• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Why can't I upload files to my cloud?

Community Beginner ,
Apr 25, 2022 Apr 25, 2022

Copy link to clipboard

Copied

Really annoying. I am paying for 100GB and cannot upload a THING.

There is no upload button (first pic). So I drag and drop (2nd pic).

Nothing. Still nothing in my folder.  I honestly cannot believe this -- you can't make this stuff up.

Can anyone help? I tried Adobe on Facebook, Twitter and they are useless. Thanks.

Screen Shot 2022-04-25 at 3.20.20 PM.png

Screen Shot 2022-04-25 at 3.24.39 PM.png

Views

3.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 25, 2022 Apr 25, 2022

Do take a look at this document how to work with files in Creative Cloud.

https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html

Votes

Translate

Translate
LEGEND ,
Apr 25, 2022 Apr 25, 2022

Copy link to clipboard

Copied

You don't upload. Or drag. It isn't a cloud store for general files. It isn't like Dropbox.  It's a cloud store for Adobe apps, you choose to use the cloud when saving. You also have a sync folder. But don't assume...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 25, 2022 Apr 25, 2022

Copy link to clipboard

Copied

Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

Copy link to clipboard

Copied

LATEST

Do take a look at this document how to work with files in Creative Cloud.

https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines