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Why can't I upload files to my cloud?

Community Beginner ,
Apr 25, 2022 Apr 25, 2022

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Really annoying. I am paying for 100GB and cannot upload a THING.

There is no upload button (first pic). So I drag and drop (2nd pic).

Nothing. Still nothing in my folder.  I honestly cannot believe this -- you can't make this stuff up.

Can anyone help? I tried Adobe on Facebook, Twitter and they are useless. Thanks.

Screen Shot 2022-04-25 at 3.20.20 PM.png

Screen Shot 2022-04-25 at 3.24.39 PM.png

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correct answers 1 Correct answer

Adobe Employee , Apr 25, 2022 Apr 25, 2022

Do take a look at this document how to work with files in Creative Cloud.

https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html

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LEGEND ,
Apr 25, 2022 Apr 25, 2022

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You don't upload. Or drag. It isn't a cloud store for general files. It isn't like Dropbox.  It's a cloud store for Adobe apps, you choose to use the cloud when saving. You also have a sync folder. But don't assume...

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Community Beginner ,
Apr 25, 2022 Apr 25, 2022

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Thank you.

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Do take a look at this document how to work with files in Creative Cloud.

https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html

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