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wrooot
Inspiring
December 12, 2015
Question

New distribution page is not always available

  • December 12, 2015
  • 2 replies
  • 2802 views

As Adobe is planning to ditch a freely available distribution page for installers Adobe Flash Player Distribution | Adobe , i have made an agreement with Adobe for distributing flash player in my company's network. After completing the agreement process i've received an email with a link (www.adobe.com/products/flashplayer/distribution4.html?auth= with a unique ID). I was able to download newest installer from that page once. But the other 3 times i tried to load this page it just didn't load. www.adobe.com is loading at that point, but this unique link is not. My browser just keeps trying to load it, but nothing happens. Wonder what's the cause. I need to update Flash player in my network as soon as new version is available for security reasons, so i need a reliable source to download the installers and i thought Adobe should be the most reliable in this case.

Also, when completing the agreement form i have checked a checkbox that i should be informed about important releases, updates. But i haven't received anything about the latest update. So i have to resort to checking that page manually (when it works). I don't understand why Adobe decided to close installers from the public access in the first place. But if you do it, do it right at least. Make the page work.

P.S. trying to load that link right now and it just doesn't load (this time from a different PC and internet provider). In the meantime public one loads just fine.

This topic has been closed for replies.

2 replies

ChrisChrisChris
Adobe Employee
Adobe Employee
December 15, 2015

Are you able to access the page now?  It appears we had some server issues Friday morning PST from 12am-7am.  I'm not sure if you experienced the issues during that timeframe.

Thanks,

-Chris

wrooot
wroootAuthor
Inspiring
December 15, 2015

The link is loading right now. But i tried not just on Friday. It was different days throughout a week.

wrooot
wroootAuthor
Inspiring
March 16, 2016

Thank you for the additional information and I apologize for the issues you are encountering. I have forwarded this to the licensing team for investigation.

--

Maria


Solved. Received new link. Actually, my older link was just http. New one is https.

_maria_
Community Manager
Community Manager
December 14, 2015

Hi wrooot,

We apologize for the issues you are encountering.  Please private message me your distribution4 URL and I will forward it to the team responsible for this page to investigate further.

Thank you.

--

Maria

wrooot
wroootAuthor
Inspiring
December 14, 2015

Sent.

_maria_
Community Manager
Community Manager
December 14, 2015

Hi wrooot,

Thank you. What OS and browser are you using to access the page?  I'm using Windows 7 Enterprise x64 and the latest version of Chrome and the page loads fine and I was able to download a file.

--

Maria