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Cannot Print Book - Postscript Error

New Here ,
Aug 27, 2024 Aug 27, 2024

We are using FM 2022 and use the Print Book,  Print-to-ps-file & distill method, with Adobe PDF printer and Adobe Disitiller, and are receiving the error message: 

 

%%[Page: 396]%%
%%[Page: 397]%%
%%[Page: 398]%%
%%[Page: 399]%%
%%[Page: 400]%%
%%[Page: 401]%%
%%[Page: 402]%%
%%[Page: 403]%%
%%[ Error: undefined; OffendingCommand: load ]%%

Stack:
/S
-mark-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

 

We don't know what would have changed to cause this or how to correct. Can anyone help advise, please? 

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New Here ,
Aug 27, 2024 Aug 27, 2024

This is the error if I try to print just the chapter where it's getting stuck:

 

%%[Page: 80]%%
%%[Page: 81]%%
%%[Page: 82]%%
%%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: StRetrieve P160169 ]%%

Stack:
/StRetrieve
/P160169
/StoreName
-dict-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

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Community Expert ,
Aug 27, 2024 Aug 27, 2024

Go to the 404th page in the book (or the 83 page in that document) and see if there is an image. It may be an image that is causing the problem. You can temporarily delete the image and see if the error goes away.

 

If it does, open the image in an image editor and resave it. Sometimes that will clear out any errors.

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Community Expert ,
Aug 28, 2024 Aug 28, 2024
LATEST

Did you test if the Publish or Save As PDF route produced the same issue?

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