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nancy33534756
nancy33534756
Inspiring
January 17, 2017
Question

Cannot Save As PDF or Print to Adobe PDF successfully from FrameMaker 2015

  • January 17, 2017
  • 2 replies
  • 1667 views

Hello, all.

I am using FrameMaker 2015 in a Windows 7 environment.

I have attempted to save a .book file as a PDF in two ways:

1. Using the "Save as PDF" option from the File menu. Chokes. Gives me a pdfmark error.

2. Printing to the Adobe PDF printer while NOT selecting "Save to file" and NOT selecting "Generate PDF Data." Works, but does not give me a PDF Table of Contents in left navigation pane. My users expect this. If I choose and set up "Generate PDF Data," it chokes and gives me a pdfmark error.

I successfully saved some of the files from the book to PDF, but others choked and provided various pdfmark errors, with different error IDs.

Since one file choked on page 43, I deleted the content from both pages 42 and 43 and attempted to save to PDF. Same error, still occurred on page 43.

I don't want to have to recreate these chapters from scratch; one is huge. How do I identify the source of the problem within each file, and fix it?

Thanks.

    This topic has been closed for replies.

    2 replies

    Jeff_Coatsworth
    Jeff_Coatsworth
    Adobe Expert
    January 17, 2017

    @nancy - are you fully patched up on your FM2015 version? If so, are you experiencing this issue with any other FM docs?

    nancy33534756
    nancy33534756Author
    Inspiring
    January 17, 2017

    Hi, Jeff.

    I just updated FM and tried again. The same problem occurred in the same ways. Yes, it has occurred with other documents, but in those cases, the solution worked of printing to PDF, NOT printing to a file, but YES generating PDF data.

    In this case, the only thing that comes close to working is printing to PDF, not printing to a file, and not generating PDF data. Unfortunately, our user base expects the navigation pane on the left. We need to generate it successfully.

    nancy33534756
    nancy33534756Author
    Inspiring
    January 17, 2017

    What is the pdfmark error? Can I see it in a .mif file?

    Dov Isaacs
    Dov Isaacs
    Brainiac
    January 17, 2017

    The “Save as PDF” feature of FrameMaker and even printing to the Adobe PDF PostScript printer driver instance from FrameMaker involves FrameMaker-specific features including use of PDFMark in the PostScript stream.

    I'm moving this message to the FrameMaker forum since it is a question that is really FrameMaker specialized and not something that the Acrobat community would likely be able to assist you with.

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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