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T
TOuderkirk
Known Participant
May 13, 2011
Question

Commands Menu in Designers in FM10 is dead...Still

  • May 13, 2011
  • 2 replies
  • 2428 views

I just purchased Frame Maker 10. I am going through some tutorials and cannot get the Commands Drop-Down/Pop-Up menu to work at all. I am stuck in the tutorial because I cannot move on without the need of this function.

I have searched and found that there is a history of this issue in previous versions of FM, which was solved with updates. So, I downloaded all updates available. Framemaker update function even states that I don't need any updates.

So, does anybody out there have a solution for this?

Thanks.

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    May 16, 2011

    What O/S and service pack level are you on? Is your system setup to use US/UK english or any other language?

    Can you give us a reference for the issue you found in previous versions, that might help somebody remember whether there was any workaround.

    Just to clarify, you said "I downloaded all updates available" however there are no updates for FM10, there are add-ons but not updates that would change any core functionality.

    Sheila

    T
    TOuderkirkAuthor
    Known Participant
    May 16, 2011

    OK, I guess, I uploaded all of the "add-ins", not "updates".  I am running Windows 7 Professional, Service Pack 1, 64-Bit O/S, 6GB RAM, with an Intel(R) Xeon(R) CPU, Ef630 @ 2.53GHz . I'm thinking that this should be working.

    The reference I was referring to is through the link below. This person had the same problem I am having, only in FM9.

    http://forums.adobe.com/message/3131931#3131931

    Their solution was an update to a bug found in FM9.

    http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows

    So I went to the same sight and downloaded all of the available downloads(add-ins) for FM10, knowing it probably wasn't going to do anything but, take up space, use up ram, and slow me down, but still I tried it, hoping. And, as I expected, it didn't fix the problem. I didn't try downloading anything from previous versions, figuring that all of those updates were solved issues in FM10.

    A
    Anonymous
    May 16, 2011

    This isn't much help, but the update that seems to have fixed this problem in FM9 was 9.0.2 (9.0p237).

    The readme file for this update says:

    Michael_Müller-Hillebrand
    Michael_Müller-Hillebrand
    Legend
    May 14, 2011

    Teej,

    Can you describe precisely which Commands menu you mean, in which dialog/window/pod is it? Have you made sure, there is a document open which has the focus, i.e. a blinking cursor, since some actions require an active document or text selection.

    You can add a screenshot to a forum post as well.

    - Michael

    T
    TOuderkirkAuthor
    Known Participant
    May 16, 2011

    I am speaking of the Character Designer and the Paragraph Designer, "Commands" drop down menus (bottom left corner of control box/window).

    I have tried to attach a screen shot, but it will not allow me to. I tried formatting the screen shot into word, pdf, and tiff. I also tried just cut and paste and drag and drop. none of the above would allow to me to attach a screen shot.

    T
    TOuderkirkAuthor
    Known Participant
    May 16, 2011

    It will create a small blue-framed pop up window that takes the focus away from your document - maybe it's hiding underneath some other windows or on a second monitor?


    If it is, I'm not finding it. I've minimized everything and it is nowhere to be seen. I know what it is suppose to look like, but it just isn't there.

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