Skip to main content
Known Participant
December 4, 2013
Question

couldn't open file because it uses unavailable fonts

  • December 4, 2013
  • 2 replies
  • 1919 views

I am using framemaker 7.1 and windows 7. I am very familiar with this error. Every time I have gotten it save as with the same file name has always taken care of the problem. I just reloaded framemaker and now the save as does not work. Any suggestions?

This topic has been closed for replies.

2 replies

Known Participant
December 5, 2013

I finally was able to install and run in the virtual xp mode. However I still cannot do what I want to do. I followed the istructions from http://www.tomshardware.com/news/windows-xp-mode-windows-7-win7,10213.html for setting it up. My problem is - I have 2 hard drives - all my data MUST be mapped to the F drive. When I opened up the XP machine - it does not recognize the 2nd drive - it only shows the primary C drive. Is there any way to get around this?

Arnis Gubins
Inspiring
December 4, 2013

Do you have the "Remember Missing Font Names" option enabled in your Preferences?

What exactly do you mean by "the save as does not work"? Are you getting an error message? Is the file not being created? Can you create a MIF version?

FM7.1 is not supported under Win7. It will run in compatibility mode, though.

Known Participant
December 4, 2013

yes it is enabled. By the save does not work I mean even when I save it when

I reopen the file I get the same message. I do not know what a MIF version

is. I understand that it is not supported in win 7, however it was working

fine until I reloaded. Thanks again for any help

Arnis Gubins
Inspiring
December 4, 2013

You'll keep getting the missing fonts message until you rectify the situation.

You need to any of the following:

1. Install the missing fonts (they are displayed in the Console window).

2. Substitute another font for the missing one(s) via the designers.

3. If the automatic substitution that FM does is acceptable, then you must do the following:

    a) Open the file(s).

    b) Turn OFF the "Remember Missing Font Names" preference

    c) Save and close the file(s)

    d) Turn ON  the "Remember Missing Font Names" preference

    e) Re-open the file(s)

This will make the substitutions permanent.

FYI, a MIF (Maker Interchange Format) file is a text file representation of the document.