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M
mgustantino
Known Participant
December 4, 2013
Question

couldn't open file because it uses unavailable fonts

  • December 4, 2013
  • 2 replies
  • 1919 views

I am using framemaker 7.1 and windows 7. I am very familiar with this error. Every time I have gotten it save as with the same file name has always taken care of the problem. I just reloaded framemaker and now the save as does not work. Any suggestions?

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2 replies

M
mgustantinoAuthor
Known Participant
December 5, 2013

I finally was able to install and run in the virtual xp mode. However I still cannot do what I want to do. I followed the istructions from http://www.tomshardware.com/news/windows-xp-mode-windows-7-win7,10213.html for setting it up. My problem is - I have 2 hard drives - all my data MUST be mapped to the F drive. When I opened up the XP machine - it does not recognize the 2nd drive - it only shows the primary C drive. Is there any way to get around this?

Arnis Gubins
Arnis Gubins
Inspiring
December 4, 2013

Do you have the "Remember Missing Font Names" option enabled in your Preferences?

What exactly do you mean by "the save as does not work"? Are you getting an error message? Is the file not being created? Can you create a MIF version?

FM7.1 is not supported under Win7. It will run in compatibility mode, though.

M
mgustantinoAuthor
Known Participant
December 4, 2013

yes it is enabled. By the save does not work I mean even when I save it when

I reopen the file I get the same message. I do not know what a MIF version

is. I understand that it is not supported in win 7, however it was working

fine until I reloaded. Thanks again for any help

Arnis Gubins
Arnis Gubins
Inspiring
December 4, 2013

I will try what you said - but now I am having another problem that I have

NEVER had. Just a FYI - these are the SAME files I have been using, saving

and resaving for MANY TIMES on xp and windows 7 that I have just staring

getting the messages on EVERY file. This message is "the file is saved to a

temporary file, but FrameMaker can't rename it to have the correct name. The

newer version has an odd suffix". WHAT IS GOING ON??? The only thing

different is the fact that I reloaded FrameMaker and I also added a malware

(Malwarebytes) program. I have hundreds of files that I CANNOT RENAME!!!!!!

I'm at a complete loss and could use ANY assistance.


See: http://forums.adobe.com/message/5630966#5630966

It sounds like you may have a permissions issue on your Win7 machine (possibly because of the more rigorous UAC). Try running with admin priviliges.

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