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M
mgustantino
Known Participant
December 4, 2013
Question

couldn't open file because it uses unavailable fonts

  • December 4, 2013
  • 2 replies
  • 1919 views

I am using framemaker 7.1 and windows 7. I am very familiar with this error. Every time I have gotten it save as with the same file name has always taken care of the problem. I just reloaded framemaker and now the save as does not work. Any suggestions?

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2 replies

M
mgustantinoAuthor
Known Participant
December 5, 2013

I finally was able to install and run in the virtual xp mode. However I still cannot do what I want to do. I followed the istructions from http://www.tomshardware.com/news/windows-xp-mode-windows-7-win7,10213.html for setting it up. My problem is - I have 2 hard drives - all my data MUST be mapped to the F drive. When I opened up the XP machine - it does not recognize the 2nd drive - it only shows the primary C drive. Is there any way to get around this?

Arnis Gubins
Arnis Gubins
Inspiring
December 4, 2013

Do you have the "Remember Missing Font Names" option enabled in your Preferences?

What exactly do you mean by "the save as does not work"? Are you getting an error message? Is the file not being created? Can you create a MIF version?

FM7.1 is not supported under Win7. It will run in compatibility mode, though.

M
mgustantinoAuthor
Known Participant
December 4, 2013

yes it is enabled. By the save does not work I mean even when I save it when

I reopen the file I get the same message. I do not know what a MIF version

is. I understand that it is not supported in win 7, however it was working

fine until I reloaded. Thanks again for any help

M
mgustantinoAuthor
Known Participant
December 5, 2013

Something is interfering with FM's ability to write the files out. You may overtly agressive settings in anti-virus software or you may be working to a networked device or you may have some funky (group) policy settings. Also check to see that you actually are running FM with admin priviliges. [You can try to start FM manually using the "Run as administrator" context menu option.]

Also, make certain that when you are running FM, you're in compatibiliy mode.


I ran the hardware assisted virtualization tool and everything went well.

When I tried to open the Windows XP mode I got that XP is not available on

this version of windows. When I selected the link to "How do I upgrade..." I

get to this link - that does not do me any good. HELP!!!!!!!

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