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L
lenahanson
Inspiring
January 25, 2010
Answered

FrameMaker 7.2 - missing fonts

  • January 25, 2010
  • 1 reply
  • 8579 views

I recently switched from a computer with Windows XP to a new computer with Windows 7. I didn't install the exact fonts that I had on the old computer, but will install them as I need them (I saved them on disc).

In certain tables I have bullets created by \b\t in Numbering format. When I open a document containing a table with those, I get an error-message about missing fonts. This is only when I have linked the table from another document. The table in the document I have linked it IN to looks OK (but I get the error-message). But when I double click on the table and choose Open source, the bullets in the table are now replaced with black "standing rectangles". I also get the error-message about missing fonts when I open the document where the original table is. But it prints right!!

If you couldn't understand my rambling above, here's how it is exactly:

A) Documents with tables with \b\t, no links to or from: no error message and bullets looks like bullets.

B) Documents with tables with \b\t, table in linked from another document: error-message and bullets looks like bullets.

C)  Documents with tables with \b\t, original table to B) above: error-message and bullets looks like rectangles.

D) Documents with text that uses \b\t: no error-message and bullets looks like bullets.

E) Documets with text that uses \b\t and the text is linked in from another document: no error-message and the bullet looks like bullets.

F) The original text to E) above: no error-message and bullets looks like rectangles.

All these variations prints right...

I am now wondering this:

1) Wich font is FM using when it creates these bullets?

2) Why does it look right (even though I get the error-message) in the document where the table or text is linked into?

As it doesn't help if I click OK when FM asks me if I want to reformat the document (I get the exact same message the next time I open the file) I am wondering how to fix this. Very irritating!!

Lena

    This topic has been closed for replies.
    Correct answer Van Kurtz

    The missing fonts should be listed in the FrameMaker Console, which should be listed in the Task Bar.

    The missing fonts may not be in your main content. There could be references to them in the master pages and in the reference pages. Sometimes such references can be as subtle as turning on the font, then immediately turning it off, with no characters in between.

    If you want to be meticulous in rooting them out, you can save the files in the mif format, open them in a text editor (Notepad), search for references to the fonts listed in the console, carefully delete the references, and then save. Reopen the mif files and save in fm format.

    If you do not have the time to be meticulous AND everything fontwise in your documents looks fine, then you can take Arnis' suggestion: turn of the preference to remember missing fonts, open each document, and save it; this causes FrameMaker to SUBSITUTE another font for the missing fonts, which you may never see in your documents because you have already determined that everything is fine. Once all documents are finished, then you can turn the preference remember missing fonts back on.

    1 reply

    Arnis Gubins
    Arnis Gubins
    Inspiring
    January 25, 2010

    Lena,

    You don't mention which fonts are missing.

    Do you have the AdobePDF printer instance set as your default printer when running FM? If not, you could be inadvertently toggling back and forth between a printer font and a "missing" font. The easiest way is to use Sundorne's SetPrint utility (see: http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm )

    When you specify the bullet buidling block (\b) it uses the specified font's glyph typically located in ANSI position 0149 (or \xa5 in FM's internal hex coding).

    When you imported the tables, are they set to use the current document's formats or the source document formats?

    If FM's substituions are acceptable, then turn off the Remeber Missing Font Names (File > Preferences...), save the documents, close them. Change the preference back and re-open your document(s).

    L
    lenahansonAuthor
    Inspiring
    January 25, 2010

    I have no idea what fonts are missing as FM doesn't inform me about that.

    I don't have Adobe PDF-printer as my standard printer although I print to it when I make my pdf:s.

    I read what was written about the Sundorne printer thingy, and I don't think that is the problem. I set my printer in FM this morning, and have printed about 100 documents to my Adobe PDF-writer before this font problem came up for the first time today.

    The tables and the text that are imported are set to use the current document's format.

    I don't know if FM:s substitutions are OK as I don't know what it has substituted!! But at a glance it looks OK. Guess I will have to send a pdf to our printer's and see if he can see anything about missing fonts.

    Thanks for your answer.

    Lena

    V
    Van KurtzCorrect answer
    Inspiring
    January 25, 2010

    The missing fonts should be listed in the FrameMaker Console, which should be listed in the Task Bar.

    The missing fonts may not be in your main content. There could be references to them in the master pages and in the reference pages. Sometimes such references can be as subtle as turning on the font, then immediately turning it off, with no characters in between.

    If you want to be meticulous in rooting them out, you can save the files in the mif format, open them in a text editor (Notepad), search for references to the fonts listed in the console, carefully delete the references, and then save. Reopen the mif files and save in fm format.

    If you do not have the time to be meticulous AND everything fontwise in your documents looks fine, then you can take Arnis' suggestion: turn of the preference to remember missing fonts, open each document, and save it; this causes FrameMaker to SUBSITUTE another font for the missing fonts, which you may never see in your documents because you have already determined that everything is fine. Once all documents are finished, then you can turn the preference remember missing fonts back on.

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