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Klaus Göbel
Brainiac
November 12, 2020
Answered

FrameMaker2019 can't handle apostrophes

  • November 12, 2020
  • 5 replies
  • 594 views

Today I received a mif file from a customer. She got it back from translation to french. This mif file contains aphostrophs (French people seem to love it because they use it so often.) 😉

 

When opening this 2019 mif file with FM2019(15.0.7.973), the part of the sentence after an apostroph was cut off. Opening with FM2020 or FM 2017 everything is fine.

Investigations have shown that in the mif file the correponding part is something like this:

 

<String `L\qéquipement de mesure sert à mesurer........

 \q is an apostrophe (hex x27 / decimal 039)

after every \q text vanishes.

 

Has anybody seen this behaviour or has anybody a workaraound for this problem?

 

tia

Klaus

https://tracker.adobe.com/#/view/FRMAKER-9470

    This topic has been closed for replies.
    Correct answer Stefan Gentz

    This is a confirmed bug with Update 7 and also discussed here:

    https://community.adobe.com/t5/framemaker/straight-quote-apostrophe-issues-with-html5-output/td-p/11490306?page=1

     

    Please roll back to Update 6 for FrameMaker (2019 release), until Update 8 is released. You can download the Update 6 here:

    https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows

     

    The product manager @Amitojsingh will let us know in these two threads, once Update 8 is available.

     

    5 replies

    Klaus Göbel
    Brainiac
    November 12, 2020

    @Winfried Reng  @Stefan Gentz 

     

    thanks a lot. It works now.

     

     

    Known Participant
    November 12, 2020
    Can I open all the files I had saved in after running update 7 when I revert to update 6?

    Mit freundlichen Grüßen / Kind regards
    Tanya Farthing
    Technical documentation
    farthing@kar-kunz.de
    Unsere aktuelle Broshüre finden Sie hier / Our latest brochure can be found here:
    [cid:image001.jpg@01D6B8F8.B56E1920]
    KAR KUNZ Aviation Refueling GmbH
    Gutenbergstraße 26-30
    D-21465 Reinbek
    Tel.: +49 (0)40 819788-22
    Fax: +49 (0)40 819788-25
    www.kar-kunz.de
    Stefan GentzCommunity ManagerCorrect answer
    Community Manager
    November 12, 2020

    This is a confirmed bug with Update 7 and also discussed here:

    https://community.adobe.com/t5/framemaker/straight-quote-apostrophe-issues-with-html5-output/td-p/11490306?page=1

     

    Please roll back to Update 6 for FrameMaker (2019 release), until Update 8 is released. You can download the Update 6 here:

    https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows

     

    The product manager @Amitojsingh will let us know in these two threads, once Update 8 is available.

     

    Adobe Expert
    November 12, 2020

    Hi Klaus,

     

    I also get translations into French with many apostrophes, and I do not have this issue.

    I found these issues:

    https://community.adobe.com/t5/framemaker/straight-quote-apostrophe-issues-with-html5-output/m-p/11490306?page=1#M67829

    https://community.adobe.com/t5/framemaker/save-as-mif-error-in-update-7-release-of-framemaker-2019/m-p/11494931?page=1#M67848

    Possibly these are related to yours.

    There are also other reports that there are issues with Helvetica and apostrophes. I expect that these are fixed now.

     

    Best regards

     

    Winfried

    Known Participant
    November 12, 2020

    I have the same problem using the 2019 release Version: 15.0.7.973.
    I need a fix FAST!!!
    I do not have any other version where I could try opening the files.