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Participating Frequently
May 31, 2023
Question

Icon not showing up in pdf

  • May 31, 2023
  • 2 replies
  • 731 views

I have a note icon in FrameMaker that appears correctly.  When I save the file to pdf the icon disappears.  Any suggestions on what to try?

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    2 replies

    Matt-Tech Comm Tools
    Community Expert
    June 2, 2023

    It sounds like an issue with font quality. 

    What is the font name and font foundry at issue?

    Are you using a Roman or Regular version of the font, or applying something like Bold to it?

    If the problem persists when the actual font specified is installed on your computer, and you've forced it to download via the PDF joboptions, then it sounds like a poorly coded font.

    Take a look at FontAwesome, or similar font to find a replacement.

    -Matt

    -Matt SullivanFrameMaker Course Creator, Author, Trainer, Consultant
    Jeff_Coatsworth
    Community Expert
    May 31, 2023

    Is it an actual image or a font?

    Participating Frequently
    May 31, 2023

    Font.  The font installed on my computer.

    Participating Frequently
    May 31, 2023

    How are you creating the PDF? It's usually an "embed fonts" field in the options or joboptions files


    In Framemaker and Save As Pdf