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A
Anonymous
February 7, 2011
Question

Photoshop Images displaying a horizontal line

  • February 7, 2011
  • 2 replies
  • 27725 views

Framemaker 10 - Photoshop files (PSD) that I import (File -> Import -> File -> Copy into document) into my master pages are all displaying a horizontal line on the right side of the image. The line is not in the original image. Does anyone know what is causing this anomoly?  Thanks Chris.

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    2 replies

    A
    Anonymous
    February 28, 2011

    Hi Chris,

    I am also evaluating Framemaker 10 and I have exactly the same problem with the vertical line

    appearing on on the right-hand side of some images in the PDF output. Saving as png

    of course removes the line, but all the images are in my user manuals are currently

    saved as psd, one of the plus points of framemaker for me is being able to accept this

    format.

    My experiences:

    - Flatten layers, not applicable for company logo and doesn't work with the other images having this problem.

    - I only import by reference, so makes no difference here.

    - There is no line in the original psd file, also created pdfs using in-house tool and no line shown.

    - Creating an additional layer, removed the vertical line from the output for single layer files. However,

      doesn't work the files that are already multi-layer.

    I'd appreciate your feedback from the photoshop forum Chris.

    Best wishes,

    Karen

    P
    peggyg91046241
    New Participant
    August 22, 2011

    Hello Everyone,

    I'm having the same issue with the vertical line appearing on the right side of my .psd image in FrameMaker, but only when it is printed to .PDF.

    Here are some of the things I've tried:

    • Checked the .psd image for layers and found none. Therefore, it can't be flattened.
    • Zoomed in on the right side to see if I have any phantom pixels, but have found none.
    • Used the trim tool (Image>Trim). Sometimes it works, sometimes it doesn't.
    • Tried saving as a pdf instead of printing to .pdf, but it still has the line.

    The line reminds me of the "track edits" line that appears in the left margin of the text when tracking edits in FrameMaker. If I save the Photoshop image as an .eps file with Tiff preview and then print to .pdf from FrameMaker, the line isn't there. Has anyone figured out if it's a FrameMaker, Photoshop, or Acrobat thing?

    Thanks,

    Peg

    Bob_Niland
    Bob_Niland
    Community Expert
    August 23, 2011

    Has anyone figured out if it's a FrameMaker, Photoshop, or Acrobat thing?

    Not so far, and if they have in some other forum, they haven't reported back here yet.

    And the list of suspects above isn't complete. It could also be a Windows GDI bug, or an Nvidia graphics driver bug. In a case I'm looking at right now, the line goes away at 6400% mag in Acro Pro 9 on Win9/64.

    I have played with what may be a work-around. I have flat (bitmapped) 600 dpi tiffs that exhibit this problem. However, if the right edge of the tiff is clipped by the anchored frame, or by a graphics frame within that frame, there is no phantom vertical line.

    Doing this routinely would require some blank margin around images, particularly vector EPS, so that there is something to crop with the clipping paths those frame types provide. White dots defining the extended extents in opposite corners would suffice.

    Jeff_Coatsworth
    Jeff_Coatsworth
    Community Expert
    February 7, 2011

    Others have reported this - the answer was to flatten the layers first.

    A
    Anonymous
    February 7, 2011

    Hi Jeff,

    Thanks for your suggestion. I opened the Photoshop file (PSD) and selected Layer -> Flatten Image, then saved the file. I then deleted the previous image from my Framemaker 10 document and re-imported the image (File ->Import.>File-> copy into document). The horizontal line is still there. The only other solution that I've found at this fime is to output the file to PNG.One of the selling points of the Framemaker 10 product was the ability to link native Photoshop files to the document.Does anyone know if this is a bug in the software? Chris

    A
    Anonymous
    February 7, 2011

    Chris,

    Item 1 - Yes the final out/deliverable is PDF and the PDF is fine with PNG files.

    Maybe you are implying it, but you did not state specifically whether the PDF was good or bad with PSD files. My point was that if the PDF is OK when using PSD files directly, then all is OK.

    Regarding using images in templates...it is OK and just fine to import images by reference to a template, even on reference pages. In fact, the template I use does this very thing. The ancillary problem is you have to be careful when moving the files created from the template. If you move them outside FrameMaker, then you may have to relink (NOT reimport) the images when you open the document after moving, which is the same if you move a FrameMaker file with linked images outside FrameMaker. I try always to open the document in FrameMaker and then save it to the new location, when I want to move a file; this causes all the links to be updated for the new location.

    I have not played much with FrameMaker 10, but I have always used eps files for all graphics in the past. With eps files, FrameMaker just passes the file through to the printer when you create a PDF, ignoring what is inside it.

    Van


    Van,

    The PDF was bad using the PSD files.

    Based on your comments, I did a little more testing. The solution appears to be linked to the number of layers in the Photoshop file. I opened a jpeg of our company logo in Photoshop. Double-clicked on the background and converted it to a layer. I then selected the white background, deleted it (background is now transparent pixels) and saved the file as a PSD. I repeated the same process with the same image, but this time I put the logo on a separate layer (this image has a layer 0 with nothing on it and a layer 1 with the logo image). Saved the file as PSD. I imported, by reference, both files and printed the Framemaker page and also Printed to PDF. The image with the single layer displayed the horizontal line and the image with the two layers did not.

    Also, thanks for the information pertaining to importing by reference into a Framemaker template.

    Chris

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