Inspiring

Answered

Straight, single quotes problem in HTML5 and chm output

Forum|Forum|4 years ago
March 8, 2021
6 replies
925 views

In my FM2019 document I have the following text:
"An empty string (i.e. N'') is a defined value."

In FM it looks like:

But in the Responsive HTML5 output, the 2 single quotes are not there:

And they are also lost in the chm output:

What can I do to keep them in the generated output?

EDIT:

Even worse, take a look at this FM document:

But not much is left in the chm file:

Responsive HTML5

This topic has been closed for replies.

Correct answer Namita Deswal

Kindly use the Update 8 of FrameMaker 2019. This issue is fixed in it. You are directly use the https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows link to navigate to 'Update8'.

Thanks,

Namita

N

Namita DeswalCorrect answer

Adobe Employee

Kindly use the Update 8 of FrameMaker 2019. This issue is fixed in it. You are directly use the https://supportdownloads.adobe.com/product.jsp?product=22&platform=Windows link to navigate to 'Update8'.

Thanks,

Namita

AlmtunaAuthor

Inspiring

15.0.8.979, as suggested, generates the correct output!

Thank you vey much for the download link.

But I think it's strange that my previous version claimed to be "up to date" when I asked it to check for updates.

On my other computer, on which I installed FM last summer, I'm running version 16.0.0. But I can't remember where I found that download link.

W

Winfried Reng

Adobe Expert

I just checked, what my FM 2019 (15) says. It correctly said that it is not up-to-date and I should download update 8. Hm.

Also please check for updates in FM 2020 (16)! The current version is update 1 (16.0.1). When FM does not find the update, then download it from the download link.

Bob_Niland

Adobe Expert

Some random observations:
What does the output look like as PDF?
Avoid mapping to ', as that is only a legitimate named Entity in XHTML1 (not in HTML4 or 5).

To avoid any risk of SmartQuotes battles with FM, consider implementing all straight quotes as Variable:
Name: U+0027 APOSTROPHE
Def: \u0027

… and if that doesn't survive into HTML5, the problem is later in the workflow.

Jeff_Coatsworth

Adobe Expert

Ok, you're short a patch - the 2019.0.8 version came out the end of Jan 2021. But first I would try using the U+0027 Unicode insertion of the single quote (or

'

in HTML).

Maybe @LinSims or @Bob_Niland can help out with this stuff (I don't stray off the default path very much)

AlmtunaAuthor

Inspiring

Entering U+0027 gives me the FM character

which is the same as I get when I press the regular straight quote key in FM.

And "Updates..." says

"No new updates

Adobe FrameMaker (2019 release) 64 bit

Your app is already up to date."

AlmtunaAuthor

Inspiring

I have now learnt to do ctrl+' to get the straight quote character.

I've also edited the MasterPage Character Macros table, where I tried both Replace With ' and ' - but no improvement at all.

Jeff_Coatsworth

Adobe Expert

Ok, are you doing anything special to add the single quote characters?
Have you tried to leave off the character tag and see if that has any impact in the rendering?
What version of FM2019 are you on? Are you all patched up?

AlmtunaAuthor

Inspiring

If you reload my previous reply, you'll find my attempt without the character tag. (I added it some minutes ago.)

The straight, single quote character is a bit tricky to add, because if I just enter that key, I'll automatically get a non-straight, single quote. (Whatever it is called.) Which is perfect in regular text.

However, when writing code samples I need the straight ones. My trick is to copy-and-paste one, either from Notepad, or an already existing one in the FM document.

I'm using FM 19, version 15.0.7.973.

Jeff_Coatsworth

Adobe Expert

So what's that "FM_Data_10" thing? Is it a paragraph tag or character tag?

AlmtunaAuthor

Inspiring

It's a character tag, to use courier new font size 10 for syntax elements in regular text.

I did a test without the character tag:

FM:

HTML output:

HTML source:

Jeff_Coatsworth

Adobe Expert

What's the HTML code look like in that spot? Are the single quote marks taken right out or are they rendered in such a way that the browser can't show them (btw, have you tried different browsers?)