The Firefox browser doesn't allow me to log in the forum

Forum|Forum|7 years ago
June 9, 2018
2 replies
770 views

A rather unusual issue: I can't log in this forum using the Firefox browser.

Firefox is up to date. No adblocker. No disturbing add-ons or plugins.

Whenever I try to log in, I get a white screen.

Chrome and Opera work fine, but I don't want to use these browsers.

Are there any special settings to use the forum with Firefox?

This topic has been closed for replies.

Correct answer Barb Binder

Did uninstalling/reinstalling without any add-ons or plugs make a difference? If so, add them back in one at a time to see if one of them is the culprit.

~Barb

Matt-Tech Comm Tools

Community Expert

Have you tried clearing cookies and cache?

I have a number of SAAS products and subscriptions that require occasional cache clearing.

-Matt SullivanFrameMaker Course Creator, Author, Trainer, Consultant

A

Anonymous

Clearing cookies and cache did not help.

Barb Binder

Correct answer

Community Expert

Did uninstalling/reinstalling without any add-ons or plugs make a difference? If so, add them back in one at a time to see if one of them is the culprit.

~Barb

~Barb at Rocky Mountain Training

Barb Binder

Community Expert

Hey Lothar:

I'm not a regular Firefox user, but since no one is responding, I'll chime in. I just downloaded Firefox and logged into the forums with no issues. Perhaps removing/redownloading/reinstalling will help?

~Barb

~Barb at Rocky Mountain Training

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