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Participating Frequently
June 12, 2015
Question

Unable to reinstall CS5.5 in new drive win7, get errors...

  • June 12, 2015
  • 1 reply
  • 672 views

if anyone can help i would appreciated i need these apps yesterday, as i need them for work!!!

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 19 error(s), 5 warning(s)

WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:

    Family: Photoshop

    ProductName: Adobe Photoshop CS5.1 Core_x64

    This parent relationship is not satisfied, because this payload is not present in this session.

ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

    Family: InDesign

    ProductName: Adobe InDesign CS5.5 Icon Handler x64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

    Family: Adobe Web Suite CS5.5

    ProductName: Adobe Media Encoder CS5.5 X64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this payload from the dependency list.

WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:

    Family: Adobe Web Suite CS5.5

    ProductName: Adobe Media Encoder CS5.5 X64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this payload from the dependency list.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: Adobe Player for Embedding x64 3.1

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: Shared Technology

    ProductName: Photoshop Camera Raw (64 bit)

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: AdobeCMaps x64 CS5

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: Adobe Linguistics CS5 x64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: AdobePDFL x64 CS5

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: AdobeTypeSupport x64 CS5

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:

    Family: CoreTech

    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this dependency from list. Product may function improperly.

WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:

    Family: Adobe Web Suite CS5.5

    ProductName: Adobe Media Encoder CS5.5 X64

    MinVersion: 0.0.0.0

    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

    Removing this payload from the dependency list.

WARNING: DW065: Display requirements not met for {60E59A6C-7399-495A-B85C-C829F4E59602}

ERROR: DW020: Found payload conflicts and errors:

ERROR: DW020:  - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe Photoshop CS5.1 Core depends on AdobeJRE to be installed.

ERROR: DW020:  - Adobe Illustrator CS5.1 depends on AdobeJRE to be installed.

ERROR: DW020:  - Adobe Illustrator CS5.1 depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe Device Central CS5.5 depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on AdobeJRE to be installed.

ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe CSXS Infrastructure CS5.5 to be installed.

ERROR: DW020:  - Adobe Flash CS5.5 depends on AdobeJRE to be installed.

FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

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This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
June 12, 2015

Contact Adobe Support – install issues are a free call

Participating Frequently
June 14, 2015

no can do!, I was told that my software is too old (CS5.5) and therefore, not support it.

Adobe has for the longest time never has come through for me, even though I have used their software for well over 20 years, and have bought many from their beginning from illustrator, PageMaker, Pagemill  all the way to flash, dreamweaver etc. customer support is not their thing.