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D
Dennis Vied
Inspiring
January 30, 2018
Question

Unable to Save Book as PDF in Framemaker 2017

  • January 30, 2018
  • 3 replies
  • 6877 views

I am unable to Save Book as PDF in FM 2017.  I have noticed that now I am also unable to save certain documents of the book as PDF, but when I take those out, I still wind up with a non-responsive FM 2017.

Windows 10.  Adobe PDF as default printer.

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3 replies

A
AllworxQA
Participating Frequently
May 23, 2018

I had the EXACT same problem after a recent Windows update (late last week) - I couldn't generate a PDF from FrameMaker 11 (all other software was fine). I upgraded all the software (yes, I know it was time), and still had the issue. I found a website, and this author provided a bunch of tips and tricks. Now I can create PDFs from FrameMaker again! I do not exactly know which trick worked because I went through the WHOLE list and updated EVERYTHING mentioned. But... I am successful. Hope this works for you!

http://techcommtools.com/framemaker-pdf-tips-and-tricks/

    Matt-Tech Comm Tools
    Matt-Tech Comm Tools
    Community Expert
    May 23, 2018

    Hi Ann, glad I was able to help you get that straightened out.

    The two most common issues seem to be

    • select CMYK, not RGB
    • Deselect the "Rely on System Fonts..." option

    -Matt

    -Matt SullivanFrameMaker Course Creator, Author, Trainer, Consultant
      A
      AllworxQA
      Participating Frequently
      May 23, 2018

      You are a life (and sanity) saver! Thank you!

        Matt-Tech Comm Tools
        Matt-Tech Comm Tools
        Community Expert
        January 30, 2018

        Hi Dennis,

        First, update to 14.0.3 via the Help menu.

        After that, follow the suggestions at http://techcommtools.com/framemaker-pdf-tips-and-tricks/

        If you're still having trouble, let us know.

        -Matt

        -Matt SullivanFrameMaker Course Creator, Author, Trainer, Consultant
        D
        Dennis ViedAuthor
        Inspiring
        January 30, 2018

        I'm running 14 0.2.425. I suspect that is the problem.  We've recently had a protocol change, since we're a DOD contractor, so I have to have IT do my updates.  Bummer.  I'll let you know.

        Thanks.

        D
        Dennis ViedAuthor
        Inspiring
        February 15, 2018

        Thank you. I'll try to find where that is occurring, but it isn't obvious right now.

        Dennis

        >


        PDFX4 2008.joboptions

        I am unable to find anywhere that file is specified.  I suspect it is being generally read as a setup function with all the setup files, and causes a read error which hangs the system.  I looked at the file and could not see any potential error.  Perhaps if I could get another copy of the file, I could try to substitute it and see if it reads properly.

        Of course, that may not be the problem at all, but that is the only thing showing as an error.

        Thank you for your help.

        Jeff_Coatsworth
        Jeff_Coatsworth
        Community Expert
        January 30, 2018

        What point version of FM2017 are you running? I think an update fixed this IIRC...

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