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Inspiring
June 27, 2016
Question

Using the Publish feature in FM 2015 Crashes the app

  • June 27, 2016
  • 1 reply
  • 824 views

I was using the publish to APS feature in FM 2015 and it seems to be fine with small books (<10 files) or a small chapter file<10 pages. I have set the paragraph format Heading2 to break up the chapter into smaller chunks, but now FM just crashes continually. I tried other output options and all of them now crash FM. I liked publishing to APS because it generated a nice individual HTML file. FM is getting too frustrating to use as an authoring tool. Nothing seems to work as advertised except basic functionality.

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    1 reply

    Adobe Employee
    June 28, 2016

    Hi Laura,

    Sorry to hear about your experience with Authoring in FrameMaker. This is something unusual and needs investigation.

    Crashes are ugly and can hamper productivity in the absence of any workaround.

    We might need more help form you in order to replicate the problem and fix it immediately.

    My colleagues from our support team will get in touch with you to analyze the issue and provide a workaround or resolution for the same.

    ~Abhishek

    Inspiring
    June 28, 2016

    I think this is somehow related to Acrobat  Distiller. I generated HTML through APS and then had to switch gears to work on another project. I use the print to book feature to generate PDFs so flipped the printer settings to Adobe PDF.  After that, I noticed that when I tried to publish through APS, Acrobat Distiller launched and crashed FM.

    On my Windows 10 laptop, I switched the printer to a local physical printer and it published through APS but only generated an "article" file.

    On my Windows 7 VM, I reinstalled FM, updated with patch 2 (fine) but patch 3 required updating to AAM 10 and renaming OOBE file. Even after this effort, publishing to APS crashes FM.

    RoboHelp is no better - it crashes every time I try to import FM files.

    Inspiring
    June 28, 2016

    Loading Setting...

    Converting Source Files...

    Scanning Documents...

    Scanning Documents...

    Scanning Documents...

    Finishing

    Importing Frame Documents..

    Importing Frame Documents..

    Importing Frame Documents..

    Importing Frame Documents..

    Importing Frame Documents..

    Converting "config-cl....fm"...

    Importing Frame Documents..

    Importing Frame Documents..

    Splitting...

    Building TOC...

    Building TOC...

    Splitting...

    Updating Hyperlinks...

    Updating Index...

    Updating Hyperlinks...

    Finished Importing Document

    Preparing Output Files...

    Started Parsing HTML Topics...

    Completed Parsing :

    Analysing the Collected Information...

    Collecting Information for Output Generation...

    Gathering Information for TOC, Index and Glossary...

    Gathering Information for HTML Help Project File...

    Gathering Information for HTML Topic Properties...

    Gathering Information for StyleSheets used in HTML Topics...

    Gathering Information for Baggage Files to Include...

    Gathering Information for Skins and Layouts used...

    Preparing Environment for Final Output Generation...

    Generating Output...

    Starting compilation...

    Adobe DPS preprocessor 13.0.3.495 

    Compiling C:\Users\laurap.LAURA-PC\Google Drive\HTML-CSS\config-cluster-Adobe DPS\!dps_tmp_folder_0\ ... 

    Preparing to create Adobe DPS Articles...

    Clearing output folder...

    Clearing output folder...

    Preparing files for Adobe DPS output...

    Preparing files for Adobe DPS output...

    Copying files...

    Copying files...

    Updating files...

    Updating files...

    Finished preparing in 0 sec(s) 

    Generating Adobe DPS Articles...

    Initializing compiler...

    Generating Adobe DPS output - Adobe DPS Handler (13.0.3.495)...

    Successfully generated Adobe DPS output.

    Finished compiling Adobe DPS articles in 0 sec(s) 

    Compilation complete.

    Publish Complete.

    Total Time taken for publishing: 0 sec(s)