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November 19, 2013
Question

How do I install the Adobe PDF Creation Add-On printer instance in FM11?

  • November 19, 2013
  • 1 reply
  • 4011 views

How do I install the Adobe PDF Creation Add-On printer instance in FM11? I don't recall NOT installing it, but I can't save any FM doc as a PDF. Unfortunately, the Help guide simply tells me not to delete the Adobe PDF Creation Add-On printer instance plug-in, which isn't very helpful at this point.

Thanks.

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1 reply

Jeff_Coatsworth
Adobe Expert
November 19, 2013

If you’re running the standalone version of FM, then the “headless” Acrobat comes with it; reinstall FM to repair that part. However, if you already had a full version of Acrobat installed, the FM installer may have screwed it up – you’ll have to uninstall all Acrobat(s) and reinstall.

November 19, 2013

Thanks, Jeff--We purchased BOTH Creative Suite 6 Design Standard AND FM11, installing them one after another. In looking at the CS6 disk, there's a single executable file for installation, so I'll need to uninstall EACH of the products before I reinstall them again... bummer...

Jeff_Coatsworth
Adobe Expert
November 19, 2013

If CS6 had the full Acrobat in it, you should be able to uninstall Acrobat, then use the install disk to just reinstall Acrobat again.