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ShelbyKurland13
New Participant
November 26, 2019
Answered

Adobe Fresco Crashes when Selecting Canvas Size

  • November 26, 2019
  • 1 reply
  • 908 views

Hi,

I am using Windows 10 Pro, have plenty of processor and memory and Fresco keeps crashing when I try to select a canvas size. Any suggestions? I've tried multiple ways to select a canvas size but it seems it can't get past this step.

This topic has been closed for replies.
Correct answer RohitGuglani

Hello Sherylk,

 

Can you share your system details? Also, kindly provide the log files by following these steps:

 

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Thanks,

Rohit

1 reply

RohitGuglani
Adobe Employee
RohitGuglaniCorrect answer
Adobe Employee
November 27, 2019

Hello Sherylk,

 

Can you share your system details? Also, kindly provide the log files by following these steps:

 

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

Thanks,

Rohit

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