Adobe Fresco (Not Responding)

[Add37158382174j]

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[Anshul_Saini]

Hello @Add37158382174j,

We understand how frustrating it can be to experience technical issues. Would you mind trying the following steps and checking if it help:

1. Go to Creative Cloud Desktop Application

2. Press Ctrl+Alt+R

3. It will show a dialog to Relaunch

4. Click Continue and wait for 2-3 minutes

5. Launch Fresco

Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://adobe.ly/3WNaEOT) and check if it helps.

Additionally, check if all of your work is synced online (https://adobe.ly/3UxXh2b). If yes, please try resetting Fresco (https://adobe.ly/4dvZ9Ry...) and share your observations.

If the issue persists, kindly share the logs by following the steps shared in this help article (https://adobe.ly/4dvZaVC), so we can check it with the team.

Looking forward to hearing from you.

Best,

Anshul Saini