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Isla Simpson
New Participant
July 4, 2025
Question

Adobe Fresco 'Save has failed'

  • July 4, 2025
  • 1 reply
  • 188 views

Have lost two current files I've been working on, everytime I try and save or leave the app I get the notification 'Save has failed'  Save failed (Error code2) Restart Fresco to attemtp recovery of data.   

 

Have restarted my ipad a number of times. Checked the storage, internet connection etc. 

 

Extremely frustrating as I'm on an end of day deadline for a client I freelance for.

 

Have attempted to redraw my files this morning and save minute by minute, but I'm getting the notification everytime and none of my work saves. 

 

Please help! 

  

 

1 reply

Isla Simpson
New Participant
July 4, 2025

I now get this notification when I try to restart the ipad. 

Community Manager
July 18, 2025

Hello @Isla Simpson,

I'm sorry to hear about your experience. Could you check if the iPadOS on your device is updated and all of your work is synced online (https://adobe.ly/46dlAKc). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

Looking forward to hearing from you.
Anubhav