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3

After using touch to navigate canvas, cursor gets stuck as mouse cursor.

Community Beginner ,
Feb 25, 2023 Feb 25, 2023

I don't believe this was an issue until this most recent update, v 4.3.0, but now that I notice it, it drives me nuts. Every time I use the touch on my wacom pro 24 touch to navigate the canvas or rotate around, the brush cursor gets stuck as the mouse pointer, even when bring the pen back to the screen and begin to paint.

 

I have found that once it's in this state, if I repeatedly tap to move around with two fingers and then bring the brush back to the screen, sometimes it changes back to the proper brush cursor. 

 

Having to re-navigate and bring the brush back over and over just to get the right cursor back is mind numbing. 

 

I'm going back to Clip Studio until this is fixed. If anyone knows a way to fix or workaround this in the meantime, I'm all ears.

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correct answers 1 Correct answer

Community Expert , Feb 26, 2023 Feb 26, 2023

This issue is not happening with the Intuous Pro. So could be compatibility issue with your Wacom device. Make sure all software is up to date to start with, if you haven't already. 

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

This issue is not happening with the Intuous Pro. So could be compatibility issue with your Wacom device. Make sure all software is up to date to start with, if you haven't already. 

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Community Beginner ,
Apr 01, 2023 Apr 01, 2023

I have reinstalled both fresco and my tablet drivers to no avail. The cursors work fine in Photoshop, but now they're completely stuck as mouse cursor in Fresco in general, no matter what I do.  I *only* experience this in Fresco. All other softwares perform as expected.

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New Here ,
Apr 05, 2023 Apr 05, 2023

I have the same issue and it's making me stop using Fresco...

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Explorer ,
Apr 06, 2023 Apr 06, 2023
LATEST

ginaj85852054_0-1680838276170.png

There is a setting in Windows Ink > Additional Pen Settings that you can toggle. I believe it was reset with the latest Windows Ink update.

 

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