Skip to main content
M
MinusMelanin
Known Participant
August 7, 2024
Question

Dropbox files not syncing with Fresco on iPad Pro

  • August 7, 2024
  • 1 reply
  • 482 views

Hi there, 

 

I'm working on an iPad Pro and trying to import .jgeg and .png files from a Dropbox folder. The files are visible in Dropbox on my iPad, but when I try to import them using Fresco, they are not synced and not visible. I've restarted both Dropbox and Fresco, I've restarted my iPad. Any suggestions as to how I can access the files? 

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 8, 2024

Hi @MinusMelanin,


It sounds like you're dealing with a syncing issue between Dropbox and Fresco. Since the thumbnails of files are visible in Dropbox but do not get placed in Fresco, it could be that the files are still stored in the cloud and not downloaded to your iPad. To resolve this:

  1. Make sure the images are fully downloaded to your iPad. Open the Dropbox app, find the images, and download them to your device.
  2. Ensure that Dropbox has finished syncing and that the files are available offline.
  3. After downloading, try importing the files into Fresco again.

The issue seems to be related to Dropbox syncing rather than Fresco. Once the files are on your iPad, Fresco should be able to import them without any problem.

Best,

Anshul Saini

J
JasonCarr
Participating Frequently
September 11, 2024

So we have to have multiple copies of a file in different locations? That's kind of a storage AND versioning nightmare, no? Feels kind of ridicuous and negates the whole point of the cloud. Surely we can do better. 

 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices