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franklond909
Known Participant
February 17, 2023
Answered

[Feature Request] - Fresco for Surface Pro X

  • February 17, 2023
  • 1 reply
  • 490 views

I have a Windows 11 Surface Pro x with an ARM based processor and it looks that Fresco and Illustrator don't work there. Does anyone know whether there is a chance that Adobe will fix this?

 

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This topic has been closed for replies.
Correct answer Anubhav M

Hello @franklond909,

 

We understand that having Fresco on your Surface Pro X is important to you, and apologize for its unavailability at this time.
Would you mind upvoting these UserVoices (https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/40311841-fresco-for-surface...) and (https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/39773989-support-for-windows-64-bit-arm64-devices) and adding your comments there? Doing this will help us prioritize this request, and you will keep getting all the related updates.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

1 reply

A
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
February 17, 2023

Hello @franklond909,

 

We understand that having Fresco on your Surface Pro X is important to you, and apologize for its unavailability at this time.
Would you mind upvoting these UserVoices (https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/40311841-fresco-for-surface...) and (https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/39773989-support-for-windows-64-bit-arm64-devices) and adding your comments there? Doing this will help us prioritize this request, and you will keep getting all the related updates.

 

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

    J
    jay_ebooks
    Participating Frequently
    February 24, 2023

    I can go into the Microsoft store, see a listing for Fresco saying it is available on my ARM64 device, hit install, and all it does is redirect to the CC desktop app that does not offer it to me for installation. You're lucky people aren't suing you for false advertising and your solution is uservoice?

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