Fresco crashes on iPad when trying to save and loses all progress
I use Adobe Fresco on my iPad Air 3 for both private works and commissions. In the past, sometimes it would crash, give me the error code 2 and tell me to restart to save my data, which would usually work. However, it has recently become pretty much unusable. Every attempt at saving my work fails and crashes the app, and the progress is lost, even in the version history. Just opening a file takes 3 to 5 tries to even work. What I have noticed is that it happens more/constantly with files that mainly depend on the live oil paint brushes (which are my favourite feature), files where I use normal pixel brushes work better.
Both the iPad and Fresco are on their newest version (iOS 17.5 and Fresco 5.6), and I have 30GB free storage on the iPad.
Here's what I've tried already (with no improvement):
- Closing and restarting the app
- Duplicating the file and working with the duplicate
- Deinstalling Fresco, restarting the iPad, and reinstalling Fresco
- Deinstalling Fresco, resetting the iPad, and reinstalling Fresco.
- Contacting Support (via Chat and phone)
I've spent hours on this and it's incredibly frustrating to loose progress, to a point where I don't even want to try again and am dreading the thought of trying to make art right now.
Here's a link to what should be 4 crash reports: https://drive.google.com/drive/folders/1boRapMqJQSjJkufaPrGt-BNJvcaa8_l6?usp=sharing
