Fresco Stopped Allowing Me to Upload Photos

[naturaldisaster]

I started using Fresco in December and immediately enjoyed the resources the program provides. It's a whole lot better than the previous app I used, so that's why this problem confuses me. As of today, I tried to upload an image onto a blank canvas to draw, as I always do, and it wouldn't work. The app lets me view my photo library and select a photo, but when I press it, it does not upload.

I tried to delete the app and re-download it, but the problem was not fixed. I also tried to upload older images, as I thought it was because the image I originally tried to upload was new. Yet, it does not work. I changed permissions and tried again, but to no avail. It does the same thing when I try to upload an image onto a canvas I've already drawn on.

Anyone know what I should do?

[Anubhav Majumder]

Hello @naturaldisaster,

Sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Fresco installed, your device model, and a screen recording of the problem, so we can investigate this further?

Looking forward to hearing from you.

Thanks,
Anubhav

[naturaldisaster · Accepted solution]

I have the 5.4.0. version installed, but the problem has seemed to fix itself. I left the app alone for a day or two after this post went live and the app is acting fine now.

[Nicktendo28]

Glad to hear your issue was resolved. 

[Vincent38533584ye4a]

I'm on version 5.6.5 and ive started having the same issue. Im using an iPad Pro 5th gen 12.9 inch.