I can't install Adobe Fresco!

[Mateusz5CA7]

I can't install Adobe Fresco because I am getting the information that my operating system is outdated and it is from Windows 10 v.1809. Which is not possible because yesterday I updated Windows to version 20H2 (the latest version of Windows). Minimum requirement Fresco is Windows 10 version 1903 or later, so...

Can help me someone?

[Jesher Shark]

I am having the same issue. Please help. I already tried your recommendations and I still receive the error 191.

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 5 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'Assets', version:5.0.1.1338
FATAL: Error occurred in install of package (Name: Assets Version: 5.0.1.1338). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETRDBBC.tmp\1\frescoApp\gemini-win32-winui-app_5.0.1.1338_x64_Retail.msix#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.Fresco_5.0.1.1338_x64__pc75e8sa7ep4e because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.30704.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe}
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETRDBBC.tmp\1\frescoApp\gemini-win32-winui-app_5.0.1.1338_x64_Retail.msix#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.Fresco_5.0.1.1338_x64__pc75e8sa7ep4e because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.30704.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe}
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
-------------------------------------------------------------------------------------

[Anubhav M]

Hello @Jesher Shark,

Sorry to hear about your experience. Would you mind trying to install/repairing the Microsoft Visual C++ Redistributable (https://adobe.ly/4b0EhR8), restarting your computer and then reinstalling and checking if it helps?

Also, try installing Fresco under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

[Callum35576203lf7q]

Thank you guys, finally installed fresco following a few of your solutions, specifically the Microsoft C++ installation and modifications.... Thank you again!!!