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I can't reinstall Fresco

New Here ,
Jun 07, 2024 Jun 07, 2024

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I was able to use Fresco a few days ago, but it wouldn't open when I tried earlier. There was no loading screen, the app just wouldn't do anything when I clicked Fresco's icon. I've restarted, and shut down my PC a few times already. Then, I tried uninstalling and installing again, but now I can't even reinstall the app!! Error 506 keeps popping up. I don't understand how this happened when the app was working just fine a few days ago! 

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Activation installation and billing

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Hello @Angela5E58,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://adobe.ly/45dSU14) and letting us know if it helps?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi @Angela5E58,


We hope the steps provided have helped resolve the issue. If you still need any assistance, please feel free to reach out. We're here to support you.


Regards,

Anshul Saini

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