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Import photo problème technique

Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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Bonjour, 

je rencontre un bug lors du chargement de photo dans mon projet (même vierge). Une fois sélectionné, rien ne se passe (pas de message d'erreur). J'utilise l'application depuis plus d'un an, je n'ai jamais été confronté à ce problème; j'ai supprimé et réinstallé l'application sans succès. Merci pour votre aide. 
Laure

 

[Le modérateur a déplacé le fil de discussion dans le bon forum].

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Import , Performance

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Community Expert ,
Feb 27, 2024 Feb 27, 2024

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Have you tried using a different browser? If the file doesn't even start to upload, it seems more likely that the problem is before the file even reaches the Adobe site.

Jill C., Forum Volunteer

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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Vous parlez de quelle "application"?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2024 Feb 28, 2024

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Bonjour,
Je travaille sur iPad. Merci
Envoyé de mon téléphone mobile

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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There is no Adobe Stock app, so I assume you're uploading from the Apple Safari browser?

Jill C., Forum Volunteer

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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quote

There is no Adobe Stock app, so I assume you're uploading from the Apple Safari browser?


By @Jill_C

You don't delete Safari on your iPad.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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Yes I understand that, and I've never considered using a different browser on my iPad.

Jill C., Forum Volunteer

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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Bonjour,Je travaille sur iPad.
By @MonfilsNaruto

L'iPad n'est pas une application. Mais, Adobe ne dispose pas d'application stock, donc je suppose que tu utilises quelque chose d'autre.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Feb 28, 2024 Feb 28, 2024

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Merci effectivement j'utilise Fresco et je pensais que c'était un produit adobe 😬. Merci pour votre aide je vais m'en sortir !

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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Fresco est un produit Adobe. Mais, aucune connexion n'existe avec Adobe Stock.

 

Je déplacerai ce message dans le forum de Fresco.

ABAMBO | Hard- and Software Engineer | Photographer

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