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Participant
April 16, 2022
Answered

Installation of Fresco fails

  • April 16, 2022
  • 1 reply
  • 454 views

I can't seem to install Fresco.
I hope you can help me out. Thank you in advance for helping me.

 

My windows version is Windows 10 v. 1909

 

This is the log:

 

Exit Code: 506
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 506) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:3.5.0.890
FATAL: Error occurred in install of package (Name: UWPAssets Version: 3.5.0.890). Error code: '506'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 14 - OS Message: C:\adobeTemp\ETR70E.tmp\1\frescoApp\gemini-uwp-app_3.5.0.890_x64_Retail.msix#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.Fresco_3.5.0.890_x64__pc75e8sa7ep4e with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR70E.tmp\1\frescoApp\gemini-uwp-app_3.5.0.890_x64_Retail.msix#@#OS_Error_Code: 0x80073cff#@#OS_Error_String: Deployment of package Adobe.Fresco_3.5.0.890_x64__pc75e8sa7ep4e with package origin Unknown failed because no valid license or sideloading policy could be applied. A developer license (http://go.microsoft.com/fwlink/?LinkId=233074) or enterprise sideloading configuration (http://go.microsoft.com/fwlink/?LinkId=231020) may be required.
-------------------------------------------------------------------------------------

 

This topic has been closed for replies.
Correct answer Rohit Guglani

Hello @clairobscura 

 

Can you try these steps and see if it fixes the issue:

https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

 

Regards,

Rohit

1 reply

Rohit Guglani
Adobe Employee
Rohit GuglaniCorrect answer
Adobe Employee
April 17, 2022

Hello @clairobscura 

 

Can you try these steps and see if it fixes the issue:

https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

 

Regards,

Rohit