• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Live Oil Brush Crashes Fresco

New Here ,
Jan 10, 2021 Jan 10, 2021

Copy link to clipboard

Copied

I  have tried to use the live oil brushes several times, and each time the application crashes. I tried to report bug, but it gives me an error message. 

TOPICS
Live brushes , Performance

Views

421

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 10, 2021 Jan 10, 2021

Which device are you using?
If you can't use the bug report option within the app send an email to frescohelp @ adobe . com

This is the same address as the one you would send to through the app itself.
If you can send see the automatically attached information  it would be helpful to copy that and include it in an email.

Votes

Translate

Translate
Community Expert ,
Jan 10, 2021 Jan 10, 2021

Copy link to clipboard

Copied

Which device are you using?
If you can't use the bug report option within the app send an email to frescohelp @ adobe . com

This is the same address as the one you would send to through the app itself.
If you can send see the automatically attached information  it would be helpful to copy that and include it in an email.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 11, 2021 Jan 11, 2021

Copy link to clipboard

Copied

I'm using a Lenovo Yoga 7i 15. Just got it last week.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

Copy link to clipboard

Copied

Hi Stacey. 

 

I responded to the email you  sent. 

 

Sue. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2022 Jun 21, 2022

Copy link to clipboard

Copied

LATEST

I am having the same problem. I am using a Lenovo Thinkpad. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines